nusantara Jurisdiction Notice

We do not offer our services in jurisdictions where online wagering is prohibited or restricted by statute. nusantara operates only in supported regions where local law permits our platform to function. This notice explains our service boundaries, your responsibility to verify local eligibility, and the legal framework governing your use of nusantara.

Access to nusantara—including football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and payment processing (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet)—is available only where applicable law permits. Users are responsible for verifying that their access and use of nusantara comply with the laws of their own jurisdiction. We do not provide legal advice; if you are uncertain about your local regulations, consult a legal professional in your region.

This page sets out our position on service availability, account eligibility, and the legal relationship between you and nusantara. By using our platform, you acknowledge that you have read and understood these terms.

Service availability and nusantara's geographic scope

nusantara operates in a defined set of supported jurisdictions across Southeast Asia. We maintain this list based on our assessment of local gaming laws and regulatory requirements. If your jurisdiction is not on our supported list, we do not permit account creation or service access. During account setup, you will confirm your location; we use this information to determine whether nusantara's services are available to you.

Our supported service area includes regions where players in Jakarta, Surabaya, Bandung, and Medan typically have access to our full platform. However, local laws change, and our supported list may be updated. We recommend verifying your jurisdiction's current status before opening an account or depositing funds. If you are unsure whether nusantara operates in your region, contact our support team before proceeding.

Account eligibility and user responsibility

By creating an account on nusantara, you represent that you are of legal age in your jurisdiction, that you are not prohibited by law from using online gaming services, and that your use of nusantara complies with all applicable local laws. We do not verify your jurisdiction's specific legal requirements; that responsibility rests with you. If you access nusantara from an unsupported jurisdiction or in violation of local law, you do so at your own risk and without our consent.

We reserve the right to restrict or terminate your account if we determine that you are accessing nusantara from a jurisdiction where we do not operate or if your use violates applicable law. We may also restrict your account if we detect suspicious activity or if you fail to complete identity verification (KYC). Termination may result in the suspension of your account balance pending investigation.

No license or regulatory approval claim

nusantara does not claim to hold a gaming license in any specific country or jurisdiction. We do not represent that we are "licensed in Indonesia" or any other nation. We operate as a service provider in supported jurisdictions where local law permits. We comply with applicable regulations in each region where we operate, but we do not hold exclusive gaming licenses or regulatory approvals that would permit us to operate everywhere. Users should not assume that nusantara's availability in their region implies government endorsement or licensing.

Your jurisdiction's laws determine whether you can legally use nusantara. We provide the platform; you bear the responsibility for compliance.

Legal framework and nusantara's obligations

We at nusantara comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in all supported jurisdictions. Before you can withdraw funds, we require identity verification. This process protects both you and our platform from fraud and financial crime. We may request government-issued ID, proof of address, and other documentation. We retain this information in encrypted form and share it only with authorized staff and regulatory authorities when legally required.

We also comply with data protection laws applicable in each jurisdiction where we operate. Our privacy policy (available on nusantara) describes how we collect, use, and protect your personal information. Your data may be processed in multiple locations depending on where our servers and payment processors are based. By using nusantara, you consent to this international data transfer.

Prohibited uses and account termination

We prohibit the use of nusantara for money laundering, fraud, or any illegal activity. We also prohibit access from unsupported jurisdictions, use of VPNs or proxies to circumvent geographic restrictions, and account sharing. If we detect prohibited activity, we will terminate your account and may report the activity to relevant authorities. We may also forfeit your account balance pending investigation.

Dispute resolution and governing law

Disputes arising from your use of nusantara are governed by the laws of the jurisdiction in which we operate and where your account is registered. You agree to submit to the jurisdiction of courts in that region for any legal proceedings. We encourage you to contact our support team to resolve disputes informally before pursuing legal action. Our contact information is available on nusantara.

Changes to this notice

We may update this jurisdiction notice at any time to reflect changes in our service area, regulatory requirements, or legal obligations. We will notify you of material changes via email or by posting a notice on nusantara. Your continued use of our platform after such changes constitutes your acceptance of the updated notice. If you do not agree with any changes, you may close your account and request a withdrawal of your balance.

If you have questions about nusantara's service availability in your jurisdiction or about this notice, contact our support team. We are available via email and chat during standard business hours. We do not provide legal advice, but we can clarify our service scope and direct you to appropriate resources for legal guidance in your region.